Responsible Gaming

Pacific Gaming Private Limited (The Company) is dedicated to providing its members with a responsible gaming environment. Not only is it our mission to provide our members with the most entertaining gaming experience, but it is also our duty to help prevent compulsive usage of and underage access to our gaming products.

As a responsible, regulated gaming company, we comply with all guidelines proposed by International regulators that are transparently monitored to provide player protection.

The following policies have been implemented:

PROTECTION OF MINORS:

In line with international and national policies set forth by Gaming commissions, the company does not allow anyone under the age of 18 to play poker games. It is an offense for minors to participate on this website or its associated platforms.

Our website or platforms are not designed to attract minors. We actively discourage and track persons under the age of 18 who attempt to play at our websites. We use sophisticated verification systems which can identify minors who log in to our software.

Nevertheless, we recognize that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gaming. To ensure the safety of your children, we recommend implementing filtering software to block minors from accessing this website or any of its digital platforms.

A few software’s that might help are:

• Cyber Patrol
• GamBlock / Gamban
• NetNanny

Tips for parents:

• Do not leave children unattended near your system when this website or its platforms are running. You must take special care to ensure that they do no access our services via your other devices.
• Do not share your usernames and passwords to the platform.
• Do not allow persons under the age of 18 to participate in poker games.
• Educate your children about the legality and the potential damage of underage gaming.

Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with us, please write to us on [email protected] or call us on 080 6191 4949.

PREVENTING COMPULSIVE GAMING

The company recognizes that while most of its users play for entertainment, a small number of people can become obsessed with the potential monetary gains our games offer. Even though studies suggest that only a very small percentage of adult population encounters compulsive gaming problems, we take this matter very seriously and have hence implemented a number of measures to address this problem:

• The company’s staff are trained to recognize behavioral patterns of users that may suggest compulsiveness to play our games. They will immediately contact the user and initiate a discussion with our analyst.
• We have implemented an easy way to use or “self-exclusion” program for those who may need our assistance. Upon your request, we will cancel your membership and will prevent you from entering our platform.
• Our team can assist you in setting a maximum deposit limit. Once this limit is reached, you will not be allowed to deposit more and hence will not be able to play any games.

Remember that gaming is a form of entertainment. It is not a way to get rich quickly and pay off any debts.

Make sure that the decision to play poker is your choice.

Check the amounts you spend on a regular basis in your cashier page.

Make sure you know the rules of the game before you play.

ADVICE AND HELP:

You may seek professional help from various platforms like Gamblers Anonymous or contact us and we can connect you to the nearest professional help.

SET LIMITS

As part of our policy, we give you the tools to control the amount of money you use to pay on our sites. You can set your own deposit limits and request to adjust them at any time. Simply call our support team on 080 6191 4949 or email us on [email protected] in case you find difficulty in setting these limits.

Note that the limits you set on this platform will be implemented only on this site or platforms related to this site and will not be implemented on other games provided by the company.

TAKE A BREAK, SELF EXCLUSIONS

If you wish to take a break and suspend your account for a particular duration, please call our support team on 080 6191 4949 or email us on [email protected] and someone from our team will assist you.

Note that the suspension limits you set on this platform will be implemented only on this site or platforms related to this site and will not be implemented on other games provided by the company.

Please note that your request to self-exclude may take up to 48 hours.

Note that during the self-exclusion period, you may still receive promotional information on your device or emails. In case you wish to be excluded from promotional content from us, please request for the same from our team and we will have that implemented.

SUPPORT

Email: [email protected]
Call: 080 6191 4949
Whatsapp: 88800 71071
Facebook: PokerSaint page